Terms of Service

1. Acceptance of Terms

By accessing or using Mengma AI Labs, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, you must not use our services.

2. Use of AI Agents

Our service provides AI agents for conversational purposes. You acknowledge that AI-generated content is unpredictable. You assume full responsibility for your interactions with the AI and the prompts you provide.

3. Acceptable Use Policy & HDCA Compliance

You agree not to use our service to generate, promote, or distribute content that is:

• Threatening, abusive, or highly offensive
• Intended to harass, bully, or cause serious emotional distress to individuals
• In violation of the New Zealand Harmful Digital Communications Act (HDCA) 2015
• Illegal, defamatory, or infringing on intellectual property rights

We reserve the right to suspend or terminate accounts that violate these rules. As an online content host, we actively monitor for abuse and provide a "Notice and Takedown" mechanism.

4. Disclaimer of Warranties

The service is provided "as is" and "as available". We disclaim all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.

5. Limitation of Liability

In no event shall Mengma AI Labs, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, resulting from your use of the service or any AI-generated content.

6. Contact Us / Notice & Takedown

If you wish to report harmful digital communications or have questions about these Terms, please contact our support team.